Workmanship
Your project documents should identify the work covered, the applicable period and the process for reporting a concern. Confirm these details with us before accepting the quotation.
Clarity from the start
Warranties & guarantees
Know what is covered, how to care for your roof and who to contact.
Your project, clearly documented
Ask our team to confirm the applicable workmanship and product coverage in your written quotation. Coverage and duration depend on the work, materials and agreed specification.
Product warranties
Manufacturer warranties are specific to the selected product and its conditions. Ask for the relevant supplier documents, including installation and maintenance requirements.
Care & maintenance
Keep your quotation, invoices, handover records and maintenance history together. Discuss the recommended inspections and cleaning schedule for your roofing system.
Need help with existing work?
Contact our team with your project address, invoice or reference number, a description of the concern and any supporting photographs. We will review the project records and advise on the next step.
Specific warranty periods and guarantee terms are provided with your project documentation.